Jackpot City Casino

Our Jackpot City Casino review will be revealing what makes this popular online casino the number one choice for Canadian players. We will look at the pros, cons, features, bonuses, mobile compatibility, games and software providers, payment methods and customer support options. So, without further ado, let’s start the review of JackpotCity casino.

Get 100% Match Across 4 Deposits For Up To C$1600

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In this review: Games Bonuses Software Providers Payment Methods Customer Support

Editor's verdict:

Jackpot City Casino offers a reliable and safe environment for players to enjoy online gambling. It utilises the latest SSL encryption technology to safeguard all data and financial transactions and is licensed and regulated by two gaming authorities, Kahnawake Gaming Commission and Malta Gaming Authority.

It offers a generous welcome bonus, ongoing promotions and a VIP Programme for all players. The games portfolio offers slots, progressive jackpots, table games, video poker and a Live Casino experience. With such great features, players may be able to look past the high wagering requirements and enjoy the legit, certified games from top providers Microgaming and Evolution Gaming.

Variety of games:
Customer support:
Fast deposits and cashins:

Generous Welcome Bonus and Regular Promotions.

600+ Online Casino Games – Slots, Table Games, Live Casino.

Multiple Payment Methods Suitable for Canadian Players.

VIP/Loyalty Program with Exclusive Promotions.

Licensed by Kahnawake Gaming Commission and Malta Gaming Authority.

Auditor Certification by eCOGRA.


Slightly High Wagering Requirement at 70x the Bonus Amount.

Limited to Software Powered by Microgaming for Online Casino Games and Evolution Gaming for Live Casino Games.

Get 100% Match Across 4 Deposits For Up To C$1600
Get 2,500 Loyalty Points For Registering

Most popular real money slots in Canada

Payment Methods

Payment Methods

With the use of SSL encryption technology, players can be reassured in the safeguarding of financial transactions with online casinos and Jackpot City Casino Canada are no exception. There are several payment methods available at JackpotCity including pre-approved payment options like Interac and iDebit specifically developed for Canadian players.

Other popular payment methods which players can expect to find are Visa, Mastercard, MuchBetter, Paysafecard, Apple Pay, Neteller, Skrill, PayPal. The minimum deposit and withdrawal amount at Jackpot City Casino is C$10 and withdrawals can take anywhere from 24-48hrs (PayPal, Neteller, Skrill) to 6 business days (Mastercard, Visa). Players will be pleased to know that unlike some online casinos, there is no maximum withdrawal limit.

Mobile Casino

Mobile Casino

As with many of the online casinos today, JackpotCity offers players a fully optimised mobile platform which enables instant play from the web browser or an app to download from the App Store or Google Play, whichever the player prefers. The mobile platform is compatible with any device, be it Apple, Android and able to adapt to any size screen, tablet or smartphone.

The mobile games selection is as impressive as the desktop version at Jackpot City Casino with slots, progressive slots, classic table and casino card games, video poker, plus, players can still access the Live Casino for immersive play whilst on the move.

Customer Support

Customer Support

The customer support team at JackpotCity Casino is available 24 hours a day, 7 days a week. Players can reach the team through Live Chat for immediate queries or via email for less urgent enquiries. It is worth noting that the Live Chat is only available once you have registered an account with the online casino as you need to use these details for a representative to discuss your issue.

The customer support team are available through both the desktop version and mobile app/platform and offer multi-lingual services. For those queries which are frequently asked, JackpotCity provides a FAQ section.



As with most online casinos, JackpotCity tempts players to its site through the amazing variety of casino games it offers. You will find 400+ slots at Jackpot City casino with top trending titles like Mega Moolah, Immortal Romance, Thunderstruck II, 9 Masks of Fire. Players can access the free demo mode for all slots before they play for real money, enabling them to test out the gameplay and bonus features.

Also available at Jackpot City Casino is an array of table games including the classics Blackjack, Baccarat, Roulette, Poker with several variants, for example, Baccarat Squeeze, American Roulette, European Blackjack, Three Card Poker. Players may also choose to play one of the popular Video Poker games available with favourites like Aces & Faces, Jacks or Better.

Jackpot City Casino also provides players with real money Live Dealer games where they can play the table game classics or something a little different such as Dream Catcher or Monopoly Live.



As our JackpotCity review has already discovered, a generous welcome bonus is available for new players. It is made up of a 100% match deposit up to C$400 on deposits 1, 2, 3 and 4, so a maximum of C$1600 bonus funds are up for grabs.

The wagering requirement is pretty high at 70x the bonus amount and the bonus is available for players to claim up to 7 days following registration. If the bonus lies dormant for 2 months, it will be forfeited. The maximum that players can wager during playthrough is C$8 per round and 50c per line.

Other promotions at Jackpot City Casino include a Daily Deal which is unique to each player as it is based on their individual gameplay which can change every day. Players automatically gain access to the VIP Program through registration and can work their way through the ranks for exclusive bonuses.

Software Providers

Software Providers

JackpotCity casino is powered by the leading iGaming expert Microgaming, renowned and respected for its innovative technology. Since its inception in 1994, Microgaming has gradually built its reputation through provision of online gaming software and solutions, phenomenal slots innovation, the introduction of popular progressive jackpot slots, becoming one of the world’s most trusted software providers.

Microgaming is famous for its diverse jackpot titles like Mega Moolah, Major Millions and more recently Wheel of Wishes featuring the newly revamped WowPot jackpot. Heading up the Live Casino action at Jackpot City Casino is Evolution Gaming, yet another industry expert, renowned for its live gaming platforms.


JackpotCity Casino offers a generous welcome bonus spread across the first four deposits, over 600 online casino games, a safe and reliable space to play, top notch software providers powering the platforms and the opportunity to earn loyalty points as you play real money casino games.

Key features of this casino are: high payout rate and rewarding loyalty program. This has been Canadian gamblers #1 choice for 20 years.

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Frequently asked questions

What are the best games for newbies in Jackpot City Casino?

The best games for newbies in Jackpot City Casino is the amazing selection of slots. There are over 400 titles to choose from including the best rated and most popular.

What no deposit promos does Jackpot City Casino provide to Canadian players?

Promotions change regularly at JackpotCity casino so it’s worth keeping an eye out for those mid-week specials. Players can access games for free and receive free spins bonuses with the VIP Program exclusive rewards.

How big is Jackpot City Casino compared to competitors in Canada?

Jackpot City Casino is home to 3.5 million registered players and in comparison to its rival Ruby Fortune, offers more than double the welcome bonus and a third more online games.

Are there any promo abuse prevention T&C at Jackpot City Casino?

JackpotCity Casino may withhold, deny or withdraw any bonus or promotion, terminate/block your account, refuse any withdrawals, should it feel players are abusing a bonus or promotion. Players must read the terms and conditions carefully.

What are the highest jackpots won in Jackpot City Casino?

The highest jackpots to be won at Jackpot City Casino would be on the progressive jackpot slots which include Mega Moolah, Major Millions, Wheel of Wishes. Payouts average at 96% RTP across the casino.

Our author

Thelma Keefe
Thelma Keefe

Customer Relations Manager

Research, advisory and mediation services at Show Down Casino portal.